Thomas Cook India limited (TCIL), one of the leading travel & financial services providers in the region chose TravPax system to power its reservation of hotels, flights and packages from the offline franchise via call centres to the online booking websites.

Singapore January 4 2016

TravPax Solutions (Singapore) today announced that they have signed an agreement with Thomas Cook India to implement TravPax 5 Solution – across Thomas Cook India’s extensive omni channel distribution of call centres and franchises, pan India.

TravPax will support Thomas Cook India’s optimization strategy to centralize and manage reservations of hotels, flights and packages from its offline franchise outlets, via its call centres, to the online booking websites. The TravPax platform that has connections to dozens of worldwide wholesalers, GDS airlines, low cost carriers and others will allow Thomas Cook India to specifically scan the best available rates and offer it to its clients and own subsidiaries as a standalone product or via dynamic packaging.

Commenting on the partnership,Mr. Amit Madhan, Chief Operating Officer – IT & E Services said, “At Thomas Cook India, technology is at the forefront of our strategy and given today’s rapidly growing base of digital native Indian consumers, offering immediate options and value driven rates for travel bookings is vital. Our partnership with TravPax will empower our offline franchise and call centre teams with immediate access to best rates and inventory across a range of services including flights, hotels and holiday packages, thus delighting our customers”.

Laurent Maytal, TravPax Solutions CEO commented that “the travel world is changing fast and access to the most up-to-date information on how to get you the best value becomes a major challenge. Value is king. However, that does not mean the cheapest cost always wins; Travellers are seeking quality products at an affordable price and this is exactly what Thomas cook will achieve”.

TravPax was chosen by Thomas Cook after carefully evaluating different systems in the market. It will be implemented first in Thomas Cook India but with the rights to be used by other brands of the firm. Besides the reservation and operation activities, TravPax will control the financial transactions with full interface to TCIL corporate 3rd party platforms in the back.

Read more: THOMAS COOK INDIA Chose TRAVPAX Systems